Privacy policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, we collect personal information such as your name, address, email address, and phone number to process the order.

We also automatically receive your device’s IP address to learn about your browser and operating system, and improve your browsing experience.

If you opt-in, we may send you emails regarding new products, updates, or offers.

SECTION 2 – CONSENT

How do you get my consent?
When you provide your personal information to place an order, verify a payment method, arrange a delivery, or return a product, we imply your consent to collect and use it for that specific purpose only.

For other uses, like marketing, we will either ask you directly or offer you a chance to decline.

How do I withdraw my consent?
If you change your mind after opting in, you may withdraw consent at any time by contacting us at:
Email: hello@soberanimal.in or contact@soberanimal.in
Address: Flat No. 201, Pragati Niwas, Survey No. 48/10B/5,
Charwad Vasti, Vadgaon, Pune, Maharashtra – 411041, India

SECTION 3 – DISCLOSURE

We may disclose your information if required by law or if you violate our Terms of Service.

SECTION 4 – PAYMENT

We use Razorpay to process payments. Razorpay and Sober Animal do not store your card details. All data is encrypted through PCI-DSS standards during payment.

Transaction data is retained only as long as needed to complete the purchase and is then deleted.

Read Razorpay's terms here: https://razorpay.com

SECTION 5 – THIRD-PARTY SERVICES

We only share your data with third parties necessary to operate our service (e.g., payment processors, logistics providers).

Each third party has its own privacy policy. We recommend reviewing their policies to understand how they handle your data.

When you leave our website or are redirected to a third-party site, their privacy policy applies.

Links
Our store may contain links to other websites. We are not responsible for their privacy practices. Please review their policies individually.

SECTION 6 – SECURITY

We take industry-standard precautions to protect your data from being lost, misused, accessed, disclosed, altered, or destroyed.

SECTION 7 – COOKIES

We use session cookies to maintain your login or cart session. These cookies do not identify you personally on other websites.

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or region, or that you have provided consent for any minors using this site under your guidance.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We may update this policy at any time. Please check back regularly. Material changes will be highlighted on this page.

If our business is acquired or merged, your data may be transferred to the new entity so we can continue to provide services.

QUESTIONS AND CONTACT INFORMATION

To access, correct, or delete your data, or to file a complaint, reach out to our Privacy Compliance Officer:

Email: hello@soberanimal.in
Address: A wing Flat no 201 aarav ambiance behind maple hotel, uable nagar wagholi pune Maharashtra 412207, India